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Customer journeys

delve.ai

User journeys for e-commerce/B2C websites

Analyze sample customer journeys for each user segment to understand drop-off locations and use them to refine experiences

User journeys for e-commerce/B2C websites

Organization journeys for B2B websites

View combined journeys of multiple decision makers from organizations that visit your website and their products/services of interest

Organization journeys for B2B websites

Decision phase

Understand where the user is at in the decision-making process at each step of the buyer’s journey with inferred decision phase labels

Decision phase

Visitor groups for B2B websites

Use journeys in conjunction with organization information to auto-classify visitors into prospects, service providers, etc.

Visitor groups for B2B websites

Data filters

Use filters to create product/category/channel level personas and view associated journeys

Data filters

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Related products

Website Persona

Create personas for your website
using Google Analytics data
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