Delve.ai
Products  

PR Advisor

Monitor media and competitor press releases
and get ideas for PR outreach & self posts.

Social Advisor

Find influencers (people/organizations)
and trending topics from social media.

Sales Advisor

Identify best organizations and person contacts
for B2B prospecting and cold outreach.

Content Advisor

Find content topic ideas and articles updates
suitable for enhanced visibility and SEO.

Media Advisor

Get audience targeting ideas for your ICP
on Google Display, Meta & Linkedin.

We use cookies to optimize experience and functionality.  Learn more about cookie policy

E-Commerce Buyer Persona Development
Create e-commerce buyer personas

Compare shopper segments, such as repeat buyers,
high- and low- valued one-time buyers
Get started
Video Thumbnail

Trusted by thousands of e-commerce brands across the world

Automatically segment your market for detailed buyer analysis
Automatically segment your market for detailed buyer analysis
Create accurate marketing segments based on demographics, behavior, psychographics, geography, and transactions.
Build actionable personas by combining your first-party (CRM, web analytics, search console) and second-party data (competitor intelligence, social media) with public sources (surveys, reviews, blogs, forums) for deeper consumer deeper consumer insights.
Identify desirable and non-desirable audience segments
Categorize your ecommerce website visitors into buyer and non-transacting segments on the basis of their online shopping behavior.
Gain a deep understanding of desirable segments, such as repeat buyers, and one-time buyers (high and low average order value). Compare them with non-transacting segments like cart abandoners, passive browsers and bouncers to find ways to convert them into customers.
Identify desirable and non-desirable audience segments
Create detailed personas for research and use filters for a niche audience
Create detailed personas for research and use filters for a niche audience
Develop comprehensive customer profiles and get detailed insights into audience demographics, goals, interests, challenges, motivations, topics of interest, preferences, influencers, keywords, shopping habits, user journeys, and more.
Use filters for niche audience targeting, filtering traffic to generate personas for a single product, service, location, marketing channel, or social platform.
Unearth psychographic and behavioral insights with AI and machine learning
Bridge the gap between faceless metrics and real human experiences. Use relatable customer stories to see the persons behind the clicks and bring a new level of empathy and understanding to your data-driven marketing efforts.
Dive deep into group-level insights about your customers while respecting their individual privacy. Discover their interests, behaviors, and affinities to better connect and to tailor your offerings and marketing strategies with precision.
Unearth psychographic and behavioral insights with AI and machine learning
Chat with your customers virtually with Delve AI’s digital twin software
Chat with your customers virtually with Delve AI’s digital twin softwareCOMING SOON
Engage with your e-commerce personas from the comfort of your home or office. Use our dashboard to chat with digital twins and gain insights by asking them anything you'd like to know about your customers.
Allow your team to make customer-centric decisions by integrating virtual customer twins into your collaboration tools, such as Slack.
Research competitors and uncover their marketing strategies
Understand the marketplace to get unique business ideas from multiple competitor websites. Study various competitors and their audiences to refine your ideal customer profile, and create keyword-targeting and marketing plans for your business.
Also sort keywords by query type, intent, and length, and filter by total, organic, paid, and mobile searches.
Research competitors and uncover their marketing strategies
Discover how visitors interact with your website leveraging user journeys
Discover how visitors interact with your website leveraging user journeys
Analyze up to 20 sample user journeys for each persona segment to pinpoint drop-off locations and refine user experience.
Look at the stages of the customer journey, including marketing channels, date and time of visits, page views, and search intent, to understand how buyers take actions leading to sales conversions.
Compare segments for smart targeting and get industry-specific insights
Identify differences between buyer and non-transacting segments to discover new targeting, keyword, topic, and content ideas to expand business reach and adapt your marketing strategies.
Study key structured attributes specific to your vertical with industry specific insights, extracted from keywords and page views.
Compare segments for smart targeting and get industry-specific insights
Effortlessly share and update persona profiles
Effortlessly share and update persona profiles
Easily share audience segments and personas with your team members in JPG, PDF, or CSV formats to enhance marketing collaboration. Keep them up-to-date with automatic updates and stay aligned with the dynamic consumer landscape.

Data sources and integrations

Delve AI pulls granular marketing, sales and audience data from sources that matter for your clients. Connect your data sources or use public data to receive marketing insights tailored to your needs.

Data sources and integrations

Our products

Create data-driven buyer, competitor and employee personas for your business automatically. Gain high-quality buyer insights with Delve AI's persona generator tools.
Learn more
seo advisor icon
SEO Advisor
social advisor icon
Social Advisor
pr advisor icon
PR Advisor
sales advisor icon
Sales Advisor
media advisor icon
Media Advisor
content advisor icon
Content Advisor
Transform customer insights into tailored, impactful growth and marketing recommendations. Unleash powerful marketing strategies across all major channels.
Learn more

Get B2C industry specific insights

B2C
Apparel & Fashion
Automotive
Banking
Consumer Electronics
Consumer Goods
Entertainment
Financial Services
Food & Beverages
Furniture
Health, Wellness and Fitness
B2C
Higher Education
Hospital & Health Care
Hospitality
Insurance
Leisure, Travel & Tourism
Luxury Goods & Jewellery
Real Estate
Retail
Restaurants
Sporting Goods

Pricing that matches your needs

WEBSITE + COMPETITOR PERSONA

Website/competitor audience research
from89 / month 

SOCIAL PERSONA

Social audience insights
from129 / month 

CUSTOMER PERSONA

CRM based customer insights
from1,400 / year 

Customer success stories

Driving Omnichannel Retail Strategies with AI-generated Personas

Driving Omnichannel Retail with AI Personas

Discover how Super Butcher, a family-owned retail business in Australia, used data-driven persona insights to enable engaging and seamless customer experiences across physical and online stores.
Using Personas to Identify Niche Targeting Ideas

Using personas to get niche targeting ideas

With data-driven personas and deep customer insights about buyer segments generated by Delve AI, Faye was able to unlock new niche targeting options and expand the reach of their display ad campaigns by 4X.
Leveraging AI for CTR and VTR Improvements

Leveraging AI for CTR and VTR Improvements

With insights from Delve AI, Orientbell Tiles campaign achieved 50% improvement in Click Through Rate (CTR) and 10% improvement in View Through Rate (VTR) in its focus market for its Women’s Day campaigns.
View all case studies ->

Recommended by experts

g2.com
 4.8
capterra.com
 5.0

Featured in the news

Related articles

Online Shopper Personas: E-commerce Stores

Online Shopper Personas: E-commerce Stores

Learn how to create online shopper personas with behavioral analysis. Use these ecommerce customer personas to improve messaging, targeting and buyer experiences.
9 Min Read
How to Convert Visitors into Buyers

How to Convert Visitors into Buyers

Learn how to use personas, segments, and journeys to help non-converting website visitors, like bouncers, passive browsers, and cart abandoners move through the discovery and consideration phases to conversion.
8 Min Read
What Is a Customer Persona? Definition, Uses, and Examples

What Is a Customer Persona?

A customer persona is a semi-fictional archetype that depicts a particular segment of your audience. Learn how to create personas and use them to deliver better customer experiences.
11 Min Read
Available in 16 languages
View all blog articles ->
Create buyer personas for your online store
with AI Persona Generator by Delve AI
Get started
ecommerce personas upsell pic