DIGITAL TWIN OF CUSTOMER SOFTWARECreate and interact with digital twins of your customers
Engage virtually with personas and
empower your team to make customer-centric decisions
empower your team to make customer-centric decisions
Why Digital Twin of Customer Software?
Make data-driven decisions
Unify complex data from first-party and public data sources. Turn them into dynamic virtual avatars and customer journey maps that can inform data-driven, strategic decisions across your organization.
Refine marketing efforts
Leverage in-depth understanding of your customers to tailor messages, offerings, and interactions to their specific needs. Create resonating experiences and optimize campaigns for each segment, and drive higher ROI.
Drive customer centricity
Enable access to virtual twins through your team’s collaboration software, like Slack. Empower your entire team to ask about anything they would like to know from your customers and drive customer-centric decisions.
Adapt to market changes
Stay ahead of evolving customer preferences with continuously updated digital twins. Address customer needs proactively and optimize your offerings to respond swiftly and effectively to changing market dynamics.
"Delve AI is a really great way to figure out our customer personas with real data, pulling in existing customer data and turning it into something that is more understandable, especially when you don't have a huge budget to do a fully expansive marketing research. The interface of the personas in the platform is really simple and it is easy to share with other people who are not in marketing and help them understand our different customer segments and their interactions."Meredith Barnes, Marketing Manager, US Metal Crafters
Driving Omnichannel Retail with AI Personas
Discover how Super Butcher, a family-owned retail business in Australia, used data-driven persona insights to enable engaging and seamless customer experiences across physical and online stores.
Building Brand Personas with Segmentation
Learn how Bask Suncare uses Delve AI’s audience segmentation capabilities to build highly targeted brand personas, thereby boosting marketing efficiency, customer satisfaction, and brand loyalty.
Accelerating Sales Cycle with Quality Leads
Learn how APT Global, a shipbuilding/offshore construction company with presence in UAE, Netherlands, Qatar, Belgium and India used Delve AI to generate high quality leads and accelerate its sales cycle.
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What Is a Customer Persona?
A customer persona is a semi-fictional archetype that depicts a particular segment of your audience. Learn how to create personas and use them to deliver better customer experiences.
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Available in 16 languages
What is Customer Journey Mapping?
Customer journey mapping (CJM) helps you understand the experiences of customers at various touchpoints when they interact with your brand. Learn about journey and empathy maps and how to use them.
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What Is an Ideal Customer Profile?
Ideal Customer Profile (ICP) describes someone who would benefit a lot from what you offer and provides you with significant value in exchange. ICP helps you with meaningful conversations and sharper campaigns.
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Engage virtually with personas and
empower your team to make customer-centric decisions
empower your team to make customer-centric decisions
